Privacy Protection

Bajelive Privacy Policy — Our commitment to protecting your data

Your personal information is in the safest hands at Bajelive. Learn more on this page about how we collect, store, and protect your data.

Last updated: 1 January 2026 Reading time: 8–10 minutes Written in Bengali
Your Privacy Is Our Responsibility

How we protect your data

Get a quick overview of the key points in Bajelive's Privacy Policy.

Encrypted data storage

All your data is stored with industry-standard AES-256 encryption. No third party or hacker can access or read it.

Your data is never sold

Bajelive never sells your personal data to advertisers or third parties. Your information is used solely to serve you.

Minimal data collection

We only collect information that is genuinely necessary to provide our services. Requesting more data than needed goes against our policy.

You're in control

You may request to view, correct, or delete your information at any time. We will respond within 30 days.

Regular security audits

Third-party cybersecurity experts audit Bajelive's systems annually to identify and address vulnerabilities.

No unsolicited communications

If you'd rather not receive promotional or marketing messages, you can unsubscribe at any time — no hassle, no questions asked.

Introduction & Scope of Application

Bajelive ("we", "us", "our") is fully committed to protecting the privacy of users in Bangladesh ("you", "member"). This Privacy Policy ("Policy") explains what types of information Bajelive collects, how it is used, and how it is kept secure.

This policy applies to all Bajelive services, including:

  • Https://bajelive.click website
  • Bajelive mobile application (Android & iOS)
  • Live Chat & Email Support System
  • All sections of the betting & gaming platform

By using Bajelive, you are deemed to have accepted this policy. Together with our Terms & Conditions Reading them together will give you the full picture.

Core commitments: Bajelive never sells, rents, or shares your data with third parties without your consent.

What types of information we collect

Bajelive collects three types of data, each with a distinct and specific purpose:

A) Personally Identifiable Information

For registration and account management, we collect:

  • Full Name (as per National ID)
  • Mobile Number or Email Address
  • Date of birth (for age verification)
  • National ID number (for KYC verification)
  • Residential address (for large withdrawals)

B) Financial information

For payment processing:

  • BKash / Nagad / Rocket mobile number
  • Bank Account Details (for Bank Transfer)
  • Transaction history & amounts

Important: Bajelive will never ask for your payment account password or PIN. If anyone requests this information, it is a scam — please report it to us immediately.

C) Technical Information

Automatically collected to improve service quality:

  • IP address & device type
  • Browser version & operating system
  • Time spent on site and pages visited
  • Gaming History & Betting Patterns

How we collect your data

Bajelive collects information in several ways. In the interest of transparency, each method is explained below:

Collection method What Data Reason
Registration Form Name, mobile number, date of birth To create your account and verify your identity
Payment Processing Mobile Banking Number To complete deposits & withdrawals
Cookies & trackers Browsing behaviour and preferences Personalised experience & analytics
Support Chat Conversation records Service quality assurance & dispute resolution
Mobile App Device information and notification tokens To send app push notifications

How your information is used

Bajelive uses your data solely for the specific purposes listed below. Using it for any other purpose is against our policy.

Account Management

For login, password reset, and security notifications.

Payment processing

Confirming deposits, processing withdrawals, and preventing fraud.

Service improvement

Analysing feature usage to improve and enhance our services.

Legal compliance

Complying with regulatory requirements and fulfilling legal obligations.

Responsible Gaming

Identifying problematic betting patterns to support members.

Relevant communications

Sending promotions, updates, and important notifications (with your consent).

Data Sharing & Third-Party Policy

Bajelive shares your data with third parties only in the following limited circumstances:

Information is shared when:

  • Payment gateway: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. Each of these providers has its own privacy policy.
  • Legal order: Disclosure of data is legally required under court orders or regulatory authority directives.
  • Technology partners: Server hosting and security service providers have limited access to data and are bound by strict confidentiality agreements.
  • Fraud Investigation: In cases of proven fraud, information may be shared with law enforcement authorities.

Never shared:

  • To advertisers or marketing companies.
  • To competing betting platforms.
  • To data brokers or information resellers.
  • To any third party without your prior consent.

All third parties working with Bajelive are required to sign strict data protection agreements. They are not permitted to use your information for their own purposes.

Cookies & Tracking Technologies

Bajelive's website and app use cookies — small data files stored in your browser that help enhance your browsing experience.

You can disable optional cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

Data retention period

Bajelive does not retain your data indefinitely. Each type of information has a defined retention period:

1
Active account data

Retained for as long as your account remains active. Essential for service delivery.

2
Transaction records

Retained for 5 years after account closure. Required for financial compliance and dispute resolution.

3
Support chat records

Retained for up to 2 years. Used to maintain service quality.

4
Analytics data

Kept anonymously for up to 3 years. Used to improve our services.

5
Deletion Request

All data beyond legal obligations will be deleted within 30 days.

Your Data Rights

Bajelive believes your data belongs to you. That's why the following rights are reserved for you:

Right of Access

You may request to view all the information Bajelive holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data beyond what is required by legal obligations.

Data Portability

You may request a copy of your data in a downloadable format.

Right to restrict processing

You may request that we stop using your data for specific purposes.

Right to Object

You may object to your data being used for marketing or analytics purposes.

To exercise these rights support@bajelive.click Email us and we will respond within 30 business days.

Security Measures & Technology

Bajelive follows the highest industry security standards to protect your data:

All communication between your browser or app and Bajelive is secured with TLS 1.3 encryption. This means your data cannot be read by anyone while in transit over the internet — not even by Bajelive itself.

All sensitive data stored on our servers is protected with AES-256 encryption — one of the most powerful data encryption standards in the world today.

With 2FA enabled on your account, nobody else can log in even if they know your password. A one-time OTP will be sent to your mobile with every login.

At least twice a year, third-party cybersecurity experts conduct penetration testing on Bajelive's systems to identify vulnerabilities. Fixes are implemented immediately based on the findings.

In the event of a data breach: In the event that your data security is compromised for any reason, Bajelive will notify affected users within 72 hours and take immediate remedial action.

Protection of Minors' Data

Bajelive strictly does not collect information from or grant membership to anyone under the age of 18. Age verification is carried out at the time of registration.

If a parent or guardian discovers that their child is using Bajelive without permission, please contact us at support@bajelive.click. We will immediately close the account and delete all associated data.

Privacy Policy update procedure

Bajelive updates this Privacy Policy as needed. For significant changes:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Advance notice will be sent to your registered email or mobile number.
  • Re-consent may be requested for significant changes.

Continued use of Bajelive after a policy change will be considered acceptance of the updated policy.

Contact & Data Protection Officer

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch:

Email

Privacy@bajelive.click
support@bajelive.click

Live Chat

24/7 Bangla Support
Get a response via live chat

Response time

Data requests: 30 days
Urgent matters: 48 hours

Learn More

FAQ page and Terms & Conditions View

This Privacy Policy was last updated 1 January 2026 on the date indicated. The latest version is always the one in effect.

Get started safely

Your information is completely safe with Bajelive

Reviewed our Privacy Policy and satisfied? Register now and start betting safely.

18+ | Gamble Responsibly | support@bajelive.click

বাংলা